Terms and Conditions
Last updated: April 28, 2026
These Terms and Conditions govern your use of the CoolTech Coatings website and services. By using our website or engaging our services, you agree to these terms.
1. Quotes & Pricing
- All quotes are valid for 30 days unless stated otherwise
- Quotes are based on visible conditions at time of inspection
- Hidden damage or additional work may incur extra charges
- We will notify you before proceeding with additional work
2. Scope of Work
- Work may include roof coatings, roof restorations, painting, sealing, pressure cleaning, or related services
- Additional repairs are quoted separately
- We reserve the right to refuse unsafe work conditions
3. Access to Property
You agree to provide safe and reasonable access to the property including:
- Roof access
- Driveway access if required
- Clear work areas
- Pets secured
Delays caused by access issues may incur rescheduling fees.
4. Weather Delays
Coating and roof work is weather dependent. We may reschedule due to:
- Rain
- High winds
- Unsafe temperatures
- Moisture or curing conditions
We are not liable for delays caused by weather.
5. Payments
- Payment terms will be specified on your quote or invoice
- Payment is due upon completion unless otherwise agreed in writing
- Late payments may incur additional fees
6. Cancellations
- Cancellations must be made at least 24 hours prior
- Late cancellations may incur a call-out fee
7. Warranty
CoolTech Coatings provides the following warranties:
Workmanship Warranty
- 10-year workmanship warranty on coating and restoration installation
- Covers application defects only
Roof Leak Warranty (Repair Work Only)
- 12-month roof leak warranty applies to roof restorations and ridge capping repair work only
- Warranty applies only to areas repaired by CoolTech Coatings
Warranty does not cover:
- Storm or weather damage
- Structural movement
- Pre-existing roof issues
- Rusted roof sheets or valleys outside repair scope
- Peeling caused by substrate failure
- Lack of maintenance
- Blocked gutters/downpipes
- Work completed by other contractors
- Acts of nature
8. Surface Condition Disclaimer
Coatings are applied over existing roof surfaces. The final finish depends on:
- Existing roof condition
- Previous coatings
- Rust levels
- Porous surfaces
- Tile condition
We are not responsible for failures caused by underlying substrate deterioration.
9. Liability Limitation
To the maximum extent permitted by law:
- We are not liable for indirect or consequential loss
- Our liability is limited to the value of the services provided
- We are not responsible for damage caused by pre-existing roof defects
- We are not liable for leaks outside the repaired or worked-on areas
10. Website Use
You agree not to:
- Use the website unlawfully
- Attempt to hack or disrupt the website
- Copy website content without permission
All content remains the property of CoolTech Coatings.
11. Governing Law
These terms are governed by the laws of Western Australia, Australia.
12. Changes to Terms
We may update these terms at any time. Updated terms will be posted on this page.
13. Contact
CoolTech Coatings
Perth, Western Australia
0436 419 829
cooltechcoatings@outlook.com